Overview
The operation and support personnel find here information for supporting and maintenance of the VoIP system:
- Guides for solving user problems
- Manual of the Aarenet VoIP Switch supporting tools
- A brief tutorial of the VoIP signaling protocols
>>> Find all available suport information in the "Support Help" wiki.
Supporting User Problems
Links to the most importand user supporting information:
>>> User Guide for Solving Telephony Problems (Support Level 1)
>>> Supporter Guide for Solving User Problems (Support Level 2)
Manuals for the Maintenance and Problem Solving of the Aarenet VoIP Switch
Links to the basic support knowledge:
>>> Brief Tutorial concerning the SIP Signaling and SDP Media Protocols
>>> Manual of the Aarenet VoIP Switch on Board Support Tools