Overview

The operation and support personnel find here information for supporting and maintenance of the VoIP system:

  • Guides for solving user problems
  • Manual of the Aarenet VoIP Switch supporting tools
  • A brief tutorial of the VoIP signaling protocols

>>> Find all available suport information in the "Support Help" wiki.


Supporting User Problems

Links to the most importand user supporting information:

>>> User Guide for Solving Telephony Problems (Support Level 1)

>>> Supporter Guide for Solving User Problems (Support Level 2)


Manuals for the Maintenance and Problem Solving of the Aarenet VoIP Switch

Links to the basic support knowledge:

>>> Brief Tutorial concerning the SIP Signaling and SDP Media Protocols


>>> Manual of the Aarenet VoIP Switch on Board Support Tools